Get a No-Cost Telehealth Consultation

At SUN, our admissions process starts with a no-cost consultation with one of our specialists to determine the best plan for your care. With our no-cost Telehealth Consultation, you can now video chat with an admissions specialist from home.

Set up your consultation quickly and easily:

Fill out and submit the following patient information form
Select and request your preferred date/time to talk with a specialist along with a note describing your situation — check for a confirmation email that we received your request
A SUN representative will call to confirm your appointment soon after we receive your information
One of our specialists will reach out to you at the scheduled time for a video chat* and consultation
If you have logged into your session and the Clinician has not joined at the start time, please contact our hospital Intake Team 859-429-5188.

*IMPORTANT: You will need to have a camera. This will be a video chat and not a phone call.

Telehealth Informed Consent Form

sun telehealth consultation instructions

Patient Information Form

*Indicates required field
Name*
Guardian Name ( If under 18 years of age)
Date of Birth (Month/Date/Year)*
Gender*FemaleMaleOther

Contact Information

Phone Number*
Email Address*
Street*
Apartment Number
City*
State*
ZIP Code*

Presenting Problem

Describe the problems you are facing. Please be as specific as possible.*
Are you currently experiencing any of these behaviors at this time?

Please call 911 or go to the nearest emergency room. You can also call SUN Behavioral directly at 859-429-5188.

Are you currently using illegal or prescription drugs in a way that is not prescribed?

Insurance Information

The below information will be used to help you understand your benefits if you require further care.
Insurance Name*
Policy Number
Group Number
Primary Subscriber Name (and relationship to patient)
Employer
Insurance Carrier Phone Number
Primary Subscriber Social Security Number
Patient Social Security Number
Are you currently in treatment?
If so, with whom?
If a doctor or anyone else suggested you call SUN Behavioral today, please specify below. If no one, please type "none." Referring Provider Name
Referring Provider Phone Number
Referring Provider Organization*
How did you find out about this service?*
We are glad you reached out to us and next you will be able to select a consultation window. If this is a psychiatric emergency please dial 911 or go to your nearest emergency room. You may also call SUN Behavioral assessments department at 859-429-5188.

What are the Advantages & Benefits of Telehealth?

The term “telehealth services” is known by quite a few names. From electronic communications to telemental health or telemedicine, these services all mean the same thing. You can access medical benefits by phone or electronically over the internet in real-time. These telehealth sessions offer identical quality care, just as you receive in person. There are a few reasons why telehealth is possibly superior to standard in-person care and improves the quality of doctor-patient interactions.

You have access to care, no matter where you live. All you need is a phone line or internet connection.
Patients with disabilities that cause limited mobility have no barrier to accessing care.
Clients receive timely care. Drs can assess situations and decide if an ER, urgent care, or Primary Care Physician (PCP) visit is appropriate.
Telehealth empowers elders to retain their full independence by not needing to call for services
to get to an appointment, eliminating travel time.

Not to mention the fact with telehealth technologies, there are zero risks of exposure to contagious disease or risk of further spreading of any conditions.

Who Should You Use Telemedicine Mental Health Services?

Students:

A student in need of a specialist may have a prolonged wait, or if their school is in a rural medical desert, they may not have access to specialists. A young woman from Wilmington reported, “I was so pleased I was able to keep the therapist I had since high school when I went off to college. It would have been so hard for me to try to reconnect with a new therapist local to my school.” Continuity of care is another reason to turn to telemedicine.

Parents:

Mother’s can’t stop raving about the benefits of telemedicine. If a flu bug strikes a family and everyone from dad to the baby are all suffering some horrific symptoms, it’s easy enough to schedule back to back to back behavioral health appointments for the whole family. Mom and Dad don’t have to fight their own symptoms to drive the family in, and no one at the office is exposed.

Anyone with a job:

Under previous circumstances, if you had a therapy session appointment, you would have to beg for time off work. If you had no sick time or personal time, you’d have to miss hours from work. Or schedule a visit in the evening after work, if possible -neither at your convenience nor preference.

Anyone with mental health needs:

Telemedicine seeks to solve a multitude of issues, especially for those that have not felt like themselves recently. Before, if there were a lack of therapists or counselors in your area, you were forced to travel to find a mental health professional that met your needs. Thanks to telecommunications technologies to support all healthcare services, we have seen a burst of new possibilities and a broader scope of remote connections between providers and clients.

How Do Telehealth Therapy Services Work at SUN Behavioral?

No-Cost Telehealth Consultations

If you or a loved one has been having a tough time coming to grips with how life is right now, we at SUN Behavioral are here for you.

For those that are unsure what kind of services they need, SUN Behavioral Kentucky offers a no-cost consultation where patients can schedule a visit with our trained staff 24/7, who will decide what level-of-care is required.

Step 1:

Fill out this form to receive a verification email and schedule a video call with our clinicians. They’re ready to offer assistance for anyone that feels they would benefit from a little help. After your telehealth consultation, we have a few possible options.

Step 2:

For new or current patients interested in more in-depth mental health services, we offer two telehealth outpatient programs that our clinical team may recommend based on the health information you provided in Step 1.

Partial Hospitalization Program (PHP)

Up to 6 hours a day of clinical programming five days per week. This includes helping to determine, examine, and treat mental health and emotional disorders.

Intensive Outpatient Program (IOP):

Up to 3 hours of clinical programming per day for 3-5 days per week. This option is a bit more flexible for the patient and allows for a flexible clinical plan.

Testimonials

Q: How do you sign up for telehealth?

To sign up for telehealth with SUN click here to start with a simple form and to schedule a callback.

				I work very closely with this agency in more ways then one. I have sent and picked up people from here, and they have seemed to be in a better place for the community then when they got there. Brad Tolle is awesome. Thank u all for all you do.							
Robin L.
				SUN has helped many of my friends start their journey in recovery! I have worked with SUN in many aspects to help those that are suffering from mental health and substance use disorders. Top notch team, willing to go above and beyond!							
Ian W.
				I was sent here from Louisville as there were no beds available. I cannot say enough nice things about the facility and their staff. They genuinely care about their patients and strive to help you meet your goal. Billie Jo Ballard							
Jodie B.
				SUN staff is very professional and prompt with communication. SUN clinicians are knowledgeable and puts the patient first. SUN is my top choice for inpatient behavioral health in KY.							
Lindsey T.
				I've worked extensively with SUN's intake team as an outside provider with people we cant help and they've always been quick to answer and taken the time for the patient to contact us for services we can help with							
Kyle R.
				So I stayed at 🌞 for a week and a half and I will tell you this it really helped me so thank sun for being there when I needed you most so much love to the program sincerely Kenneth Webster							
Kenny W.
				The therapy was jst amazing for what I needed and jst as amazing on things I didn't know I needed! Vicki is a genius and helped me so much!							
Jeannie B.
				Thank you for the love and compassion for others. This place has been a safe haven for me and I appreciate the compassion shown.							
Jennie H.
				I was taking care of & had mental health therapy . I recamemd the services to anyone . That needs help . Just have to be dedicated to get help . & Follow sujetions							
Gregory T.
				From a provider's perspective,  SUN Behavioral Health makes it easy to have children assessed either through mobile crises assessments or through having a child assessed directly at their facility.  Their response has always been timely and helpful.  I have also appreciated the collaboration of care they provide with mutual patients.							
Lisa B.
				Super nice staff and I had a great experience and learned a lot about my situation and issues.  Would highly recommend them!!!							
Brian V.
				The facility is brand new and the staff at SUN are a Fantastic team working hard to care for the patients and addressing the needs of the community.							
Zach S.
				Sun behavioral health is something Northern Kentucky has needed for a long time. Staff are very compassionate. And they are very caring. They take care of their patients you're very professional way. I think that their standards are very high.							
Letta R.
				Being active in the AA community in NKY, SUN has brought options, partners and hope to many who have not had help before. Speaking for many members, we thank SUN for offering SERVICES.							
Matt P.
				Sun Hospital was very easy to work with. They were quick to respond and work with a client that was medically fragile. Very professional and responsive immediately. Seeing positive results.							
Margo F.
				The compassion, the caring, the helpfulness, the unbelievable niceness of every person, whom I came in contact with, has truly touched my heart. What an  outstanding staff!							
Robin A.
				Super responsive and helpful in getting kiddo's assessed. Katie has been great in ensuring mobile assessments are available when needed and helping to navigate the admission process.							
Samantha A.

Frequently Asked Questions

What are examples of telehealth?

Telehealth includes medical visits by phone or internet, Medical health apps, and remote monitoring.

How do you do telehealth?

Telehealth is managed through electronic information and telecommunication devices from apps on phones and tablets.

Does Medicare cover telehealth services?

Medicare Part B covers certain types of services via telehealth. For the most part, you will pay the same amount as you would for an in-person visit.

How do you sign up for telehealth?

To sign up for telehealth with SUN click here or call now at 859-429-5188 to start with a simple form and to schedule a callback.

Get Telehealth Services

Millions of Americans suffer from depression, anxiety, panic attacks, and other co-occurring conditions. It can be a lonely, confusing, and emotional experience, but you are not alone. If you or someone you love is struggling, SUN Behavioral Health in Kentucky can help.

859-429-5188

Telehealth Consultation