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Telehealth Consultation

Get a No-Cost Telehealth Consultation

At SUN, our admissions process starts with a no-cost consultation with one of our specialists to determine the best plan for your care. With our no-cost Telehealth Consultation, you can now video chat with an admissions specialist from home.

Set up your consultation quickly and easily:

  • Fill out and submit the following patient information form
  • Select and request your preferred date/time to talk with a specialist along with a note describing your situation — check for a confirmation email that we received your request
  • A SUN representative will call to confirm your appointment soon after we receive your information
  • One of our specialists will reach out to you at the scheduled time for a video chat* and consultation
  • If you have logged into your session and the Clinician has not joined at the start time, please contact our hospital Intake Team 859-429-5188.

*IMPORTANT: You will need to have a camera. This will be a video chat and not a phone call.

Telehealth Informed Consent Form

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    Patient Information Form

    *Indicates required field


    Contact Information

    Presenting Problem

    Thoughts of harming myself or othersPsychosisViolentAggressiveImpulsiveUnstable Medical Condition

    Please call 911 or go to the nearest emergency room. You can also call SUN Behavioral directly at 859-429-5188.

    Insurance Information

    The below information will be used to help you understand your benefits if you require further care.

    We are glad you reached out to us and next you will be able to select a consultation window. If this is a psychiatric emergency please dial 911 or go to your nearest emergency room. You may also call SUN Behavioral assessments department at 859-429-5188.

    What are the Advantages & Benefits of Telehealth?

    The term “telehealth services” is known by quite a few names. From electronic communications to telemental health or telemedicine, these services all mean the same thing. You can access medical benefits by phone or electronically over the internet in real-time. These telehealth sessions offer identical quality care, just as you receive in person. There are a few reasons why telehealth is possibly superior to standard in-person care and improves the quality of doctor-patient interactions.

    • You have access to care, no matter where you live. All you need is a phone line or internet connection.
    • Patients with disabilities that cause limited mobility have no barrier to accessing care.
    • Clients receive timely care. Drs can assess situations and decide if an ER, urgent care, or Primary Care Physician (PCP) visit is appropriate.
    • Telehealth empowers elders to retain their full independence by not needing to call for services
      to get to an appointment, eliminating travel time.

    Not to mention the fact with telehealth technologies, there are zero risks of exposure to contagious disease or risk of further spreading of any conditions.

    Who Should You Use Telemedicine Mental Health Services?


    A student in need of a specialist may have a prolonged wait, or if their school is in a rural medical desert, they may not have access to specialists. A young woman from Wilmington reported, “I was so pleased I was able to keep the therapist I had since high school when I went off to college. It would have been so hard for me to try to reconnect with a new therapist local to my school.” Continuity of care is another reason to turn to telemedicine.


    Mother’s can’t stop raving about the benefits of telemedicine. If a flu bug strikes a family and everyone from dad to the baby are all suffering some horrific symptoms, it’s easy enough to schedule back to back to back behavioral health appointments for the whole family. Mom and Dad don’t have to fight their own symptoms to drive the family in, and no one at the office is exposed.

    Anyone with a job:

    Under previous circumstances, if you had a therapy session appointment, you would have to beg for time off work. If you had no sick time or personal time, you’d have to miss hours from work. Or schedule a visit in the evening after work, if possible -neither at your convenience nor preference.

    Anyone with mental health needs:

    Telemedicine seeks to solve a multitude of issues, especially for those that have not felt like themselves recently. Before, if there were a lack of therapists or counselors in your area, you were forced to travel to find a mental health professional that met your needs. Thanks to telecommunications technologies to support all healthcare services, we have seen a burst of new possibilities and a broader scope of remote connections between providers and clients.

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    How Do Telehealth Therapy Services Work at SUN Behavioral?

    No-Cost Telehealth Consultations

    If you or a loved one has been having a tough time coming to grips with how life is right now, we at SUN Behavioral are here for you.

    For those that are unsure what kind of services they need, SUN Behavioral Kentucky offers a no-cost consultation where patients can schedule a visit with our trained staff 24/7, who will decide what level-of-care is required.

    Step 1:

    Fill out this form to receive a verification email and schedule a video call with our clinicians. They’re ready to offer assistance for anyone that feels they would benefit from a little help. After your telehealth consultation, we have a few possible options.

    Step 2:

    For new or current patients interested in more in-depth mental health services, we offer two telehealth outpatient programs that our clinical team may recommend based on the health information you provided in Step 1.

    Partial Hospitalization Program (PHP)

    Up to 6 hours a day of clinical programming five days per week. This includes helping to determine, examine, and treat mental health and emotional disorders.

    Intensive Outpatient Program (IOP):

    Up to 3 hours of clinical programming per day for 3-5 days per week. This option is a bit more flexible for the patient and allows for a flexible clinical plan.


    Frequently Asked Questions

    What are examples of telehealth?

    Telehealth includes medical visits by phone or internet, Medical health apps, and remote monitoring.

    How do you do telehealth?

    Telehealth is managed through electronic information and telecommunication devices from apps on phones and tablets.

    Does Medicare cover telehealth services?

    Medicare Part B covers certain types of services via telehealth. For the most part, you will pay the same amount as you would for an in-person visit.

    How do you sign up for telehealth?

    To sign up for telehealth with SUN click here or call now at 859-429-5188 to start with a simple form and to schedule a callback.

    Get Telehealth Services

    Millions of Americans suffer from depression, anxiety, panic attacks, and other co-occurring conditions. It can be a lonely, confusing, and emotional experience, but you are not alone. If you or someone you love is struggling, SUN Behavioral Health in Kentucky can help.


    SUN Behavioral Kentucky

    820 Dolwick Drive
    Erlanger, Kentucky 41018

    Hours of Operation:

    Open 24 hours

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